FAQ - What is Lyons's Warranty Policy?

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Home > FAQ > Lyons' Warranty Policy

What is Lyons’ Warranty Policy?

Lyons is an authorized dealer for all brands we carry on our site, and all brand new items come with a manufacturers’ warranty. We strongly encourage you to fill out and send the warranty cards to the manufacturers upon receipt of your purchase. You have 2 options should your instruments need warranty repairs covered by the manufacturer:

Local repair shop

We highly recommend that you take the instrument to the local authorized repair facility and have the warranty repairs done there. This will be the quickest way to have your instrument repaired.

Send it to us

You also have the option to send the instrument to Lyons and we will take care of the warranty repairs. You are responsible for shipping charges to and from Lyons. We recommend that your insure your package as well. Please be aware that your repair could be delayed if we have to send it to an authorized repair facility.

If you have an electronic product warranty issue, please call our friendly Customer Service staff at 1-800-292-4955 for an authorized repair location.

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